:root{--ink:#15212b;--muted:#60707d;--navy:#102a43;--blue:#1769aa;--light:#f3f7fa;--line:#d8e2e8;--gold:#f5ad28;--red:#b42318;--green:#087a55}*{box-sizing:border-box}body{color:var(--ink);background:linear-gradient(#eef4f8 0,#f8fafb 45%,#eef3f6 100%);min-height:100vh;margin:0;font-family:Arial,Helvetica Neue,sans-serif}.site-header{border-bottom:1px solid var(--line);background:#fff;align-items:center;height:72px;padding:0 max(20px,50vw - 540px);display:flex;box-shadow:0 2px 12px #102a4310}.brand{color:var(--navy);align-items:center;gap:11px;text-decoration:none;display:flex}.brand-mark{background:var(--navy);color:#fff;border-bottom:4px solid var(--gold);border-radius:10px;place-items:center;width:40px;height:40px;font-size:23px;font-weight:900;display:grid}.brand strong,.brand small{display:block}.brand strong{font-size:20px;line-height:20px}.brand small{text-transform:uppercase;letter-spacing:.08em;margin-top:3px;font-size:9px}.shell{width:min(720px,100% - 28px);margin:28px auto 60px}.progress-wrap{margin-bottom:14px}.progress-label{text-transform:uppercase;letter-spacing:.05em;color:var(--muted);justify-content:space-between;font-size:12px;font-weight:700;display:flex}.progress{background:#dce6ec;border-radius:10px;height:6px;margin-top:8px;overflow:hidden}.progress i{background:linear-gradient(90deg,var(--blue),#2f8ac7);border-radius:10px;height:100%;transition:width .25s;display:block}.card{background:#fff;border:1px solid #e0e8ed;border-radius:18px;padding:clamp(22px,5vw,44px);box-shadow:0 12px 35px #102a4314}.step h1,.welcome h1,.admin-title h1,.admin-login h1{color:var(--navy);margin:8px 0 12px;font-size:clamp(27px,5vw,38px);line-height:1.12}.intro,.welcome>p,.admin-login p{color:var(--muted);margin:0 0 26px;line-height:1.55}.eyebrow{text-transform:uppercase;letter-spacing:.12em;color:var(--blue);font-size:11px;font-weight:800}.hero-tagline{font-weight:700;color:var(--blue)!important;margin-bottom:16px!important;font-size:20px!important}.trust-row{flex-wrap:wrap;gap:9px;margin:25px 0 4px;display:flex}.trust-row span{background:var(--light);border:1px solid var(--line);color:var(--navy);border-radius:20px;padding:8px 10px;font-size:12px}.choice-grid{grid-template-columns:1fr 1fr;gap:10px;display:grid}.choice-grid.two{max-width:340px}.choice{border:1.5px solid var(--line);cursor:pointer;border-radius:11px;align-items:center;min-height:58px;padding:13px 14px;font-weight:650;transition:all .15s;display:flex;position:relative}.choice:hover{background:#f7fbfd;border-color:#8cb8d5}.choice.selected{border-color:var(--blue);box-shadow:0 0 0 1px var(--blue);background:#eef7fd}.choice input{width:18px;height:18px;accent-color:var(--blue);margin:0 11px 0 0}.form-grid{grid-template-columns:1fr 1fr;gap:18px;display:grid}.form-grid.three{grid-template-columns:.7fr 1fr 1fr}.field,.upload{flex-direction:column;gap:7px;margin-bottom:18px;font-size:14px;font-weight:700;display:flex}.field b{color:var(--red)}input,select,textarea{width:100%;font:inherit;color:var(--ink);background:#fff;border:1.5px solid #bdcbd4;border-radius:9px;min-height:48px;padding:13px}input:focus,select:focus,textarea:focus{border-color:var(--blue);outline:3px solid #1769aa22}textarea{resize:vertical}fieldset{border:0;margin:0;padding:0}legend{margin-bottom:9px;font-size:14px;font-weight:700}.stack{gap:20px;display:grid}.upload{background:#f8fbfc;border:1.5px dashed #a9becb;border-radius:11px;padding:16px}.upload input{opacity:0;width:1px;height:1px;position:absolute}.upload-button{min-height:46px;color:var(--blue);background:#fff;border:1px solid #aabcc7;border-radius:8px;justify-content:center;align-items:center;display:inline-flex}.error,.form-error{color:var(--red)}.success{color:var(--green);font-weight:500}.privacy{color:var(--muted);font-size:12px;line-height:1.5}.form-error{background:#fff0ee;border:1px solid #f1b8b3;border-radius:9px;margin-top:20px;padding:11px 13px;font-size:14px}.actions{border-top:1px solid #e7edf1;justify-content:flex-end;gap:10px;margin-top:30px;padding-top:22px;display:flex}button,.button-link{font:inherit;cursor:pointer;border:0;border-radius:9px;min-height:50px;padding:0 22px;font-weight:750}.primary{background:var(--blue);color:#fff;box-shadow:0 4px 10px #1769aa30}.primary:hover{background:#10598f}.primary:disabled{opacity:.65}.secondary{color:var(--navy);background:#e9f0f4}.wide{width:100%}.alert{border-left:4px solid var(--gold);color:#5b461c;background:#fff8e7;border-radius:7px;margin:20px 0;padding:15px 16px;line-height:1.5}.alert.danger{border-color:var(--red);color:#7a271a;background:#fff0ee}.review{margin:20px 0}.review div{border-bottom:1px solid #e5ebef;grid-template-columns:115px 1fr;padding:13px 0;display:grid}.review dt{text-transform:uppercase;letter-spacing:.04em;color:var(--muted);font-size:12px;font-weight:700}.review dd{overflow-wrap:anywhere;margin:0;font-weight:650}.confirm{border:1.5px solid var(--line);cursor:pointer;border-radius:10px;align-items:flex-start;gap:13px;padding:15px;font-weight:650;line-height:1.45;display:flex}.confirm input{width:21px;height:21px;min-height:0;accent-color:var(--blue);flex:none}.success-page{text-align:center;background:#fff;border-radius:18px;padding:55px max(24px,7vw);box-shadow:0 12px 35px #102a4314}.success-icon{width:66px;height:66px;color:var(--green);background:#e7f7f0;border-radius:50%;place-items:center;margin:auto;font-size:34px;font-weight:700;display:grid}.success-page h1{color:var(--navy);font-size:36px}.success-page p{color:#425463;font-size:17px;line-height:1.65}.success-page .tagline{color:var(--blue);font-weight:800}.admin-shell{width:min(1100px,100% - 28px);margin:36px auto 70px}.admin-title{justify-content:space-between;align-items:center;display:flex}.admin-title h1{margin-bottom:3px}.admin-title p{color:var(--muted);margin:0}.button-link{align-items:center;text-decoration:none;display:inline-flex}.prototype-warning{color:#654c08;background:#fff5d9;border:1px solid #efd387;border-radius:9px;margin:24px 0;padding:12px 15px}.empty{border:1px solid var(--line);text-align:center;color:var(--muted);background:#fff;border-radius:14px;padding:50px}.request-list{gap:12px;display:grid}.request{border:1px solid var(--line);background:#fff;border-radius:13px;overflow:hidden}.request-head{text-align:left;background:#fff;justify-content:space-between;align-items:center;width:100%;min-height:76px;padding:18px;display:flex}.request-head strong,.request-head small{display:block}.request-head strong{color:var(--navy);font-size:17px}.request-head small{color:var(--muted);margin-top:5px;font-weight:500}.status{color:#155a87;background:#e8f2f8;border-radius:20px;padding:7px 10px;font-size:12px}.request-body{border-top:1px solid var(--line);padding:20px}.detail-grid{grid-template-columns:repeat(4,1fr);gap:16px;margin-bottom:20px;display:grid}.detail-grid small{color:var(--muted);text-transform:uppercase;font-size:10px;font-weight:700}.detail-grid p{overflow-wrap:anywhere;margin:5px 0}.uploads{flex-wrap:wrap;gap:10px;margin:18px 0;display:flex}.uploads strong{width:100%}.uploads a{color:var(--blue)}details pre{white-space:pre-wrap;background:#f2f5f7;border-radius:8px;padding:14px}.admin-login{max-width:500px}.admin-login form{margin-top:20px}@media (max-width:640px){.site-header{height:64px;padding:0 16px}.shell{margin-top:18px}.card{border-radius:14px}.choice-grid,.form-grid,.form-grid.three{grid-template-columns:1fr}.choice{min-height:54px}.actions{z-index:3;background:#fff;margin-left:-8px;margin-right:-8px;padding:16px 8px 4px;position:sticky;bottom:0}.actions button{flex:1;padding:0 12px}.review div{grid-template-columns:1fr;gap:5px}.admin-title{align-items:flex-end}.detail-grid{grid-template-columns:1fr 1fr}.request-head{align-items:flex-start;gap:10px}.status{white-space:nowrap}.trust-row{gap:6px}}.admin-summary{border:1px solid var(--line);background:#fff;border-radius:12px;align-items:center;gap:20px;margin:24px 0;padding:15px 18px;display:flex}.admin-summary div{white-space:nowrap;align-items:baseline;gap:8px;display:flex}.admin-summary span,.admin-summary p{color:var(--muted)}.admin-summary strong{color:var(--navy);font-size:24px}.admin-summary p{margin:0}.admin-title-actions{align-items:center;gap:10px;display:flex}.request-link{color:inherit;justify-content:space-between;align-items:center;gap:22px;padding:18px;text-decoration:none;transition:all .15s;display:flex}.request-link:hover{border-color:#8cb8d5;box-shadow:0 5px 18px #102a4310}.request-main,.request-side{flex-direction:column;gap:5px;display:flex}.request-main{min-width:0}.request-main strong{color:var(--navy);font-size:17px}.request-main small,.request-side small{color:var(--muted)}.request-side{text-align:right;flex:none;align-items:flex-end}.detail-nav{justify-content:space-between;align-items:center;margin-bottom:20px;display:flex}.detail-nav a{color:var(--blue);font-weight:700;text-decoration:none}.request-title{border:1px solid var(--line);background:#fff;border-radius:14px;margin-bottom:18px;padding:24px}.request-title h1{color:var(--navy);margin:7px 0}.request-title p{color:var(--muted);margin:0 0 8px}.request-title small{color:var(--muted)}.admin-detail-sections{grid-template-columns:1fr 1fr;gap:16px;display:grid}.admin-detail-card{border:1px solid var(--line);background:#fff;border-radius:14px;min-width:0;padding:22px}.admin-detail-card h2{color:var(--navy);margin:0 0 17px;font-size:18px}.admin-info-grid,.admin-answer-list{grid-template-columns:1fr 1fr;gap:16px;margin:0;display:grid}.admin-info-grid div,.admin-answer-list div{min-width:0}.admin-info-grid dt,.admin-answer-list dt{text-transform:uppercase;letter-spacing:.05em;color:var(--muted);font-size:10px;font-weight:700}.admin-info-grid dd,.admin-answer-list dd{overflow-wrap:anywhere;margin:5px 0 0}.admin-upload-list{gap:9px;display:grid}.admin-upload-list a{border:1px solid var(--line);color:var(--ink);border-radius:9px;flex-direction:column;gap:3px;padding:12px;text-decoration:none;display:flex}.admin-upload-list a:hover{border-color:var(--blue)}.admin-upload-list span,.admin-upload-list small{color:var(--muted);overflow-wrap:anywhere}.status-history{gap:12px;margin:0;padding-left:21px;display:grid}.status-history li{padding-left:4px}.status-history strong,.status-history span,.status-history small{display:block}.status-history span,.status-history small,.admin-muted{color:var(--muted)}.admin-loading,.admin-error{text-align:center;margin-top:40px}.status-new{color:#155a87;background:#e8f2f8}.status-contacted{color:#4548a8;background:#eef0ff}.status-quoted{color:#765400;background:#fff3d4}.status-scheduled{color:#087a55;background:#e5f7f1}.status-completed{color:#28663c;background:#e2f3e8}.status-canceled{color:#8b2f27;background:#f4e9e7}@media (max-width:700px){.admin-title{align-items:flex-start;gap:18px}.admin-title-actions{flex-direction:column;align-items:stretch}.admin-title-actions .button-link,.admin-title-actions button{justify-content:center;min-height:44px}.admin-summary{flex-direction:column;align-items:flex-start;gap:5px}.request-link{flex-direction:column;align-items:flex-start}.request-side{text-align:left;align-items:flex-start}.admin-detail-sections,.admin-info-grid,.admin-answer-list{grid-template-columns:1fr}}.text-button{color:var(--blue);text-underline-offset:3px;background:0 0;min-height:42px;padding:8px 0;text-decoration:underline}.manual-vin{margin-top:12px}.manual-vin small{color:var(--muted);margin-top:-10px;margin-bottom:10px;display:block}.detection{border-radius:10px;align-items:flex-start;gap:14px;margin:20px 0;padding:16px;display:flex}.detection p{margin:5px 0 0;line-height:1.45}.detection.processing{background:#eef7fd;border:1px solid #b9d9ee}.detection.failed{color:#7a271a;background:#fff0ee;border:1px solid #f1b8b3;display:block}.detection-actions{gap:9px;margin-top:14px;display:flex}.spinner{border:3px solid #b8d8ed;border-top-color:var(--blue);border-radius:50%;flex:none;width:24px;height:24px;animation:.8s linear infinite spin}@keyframes spin{to{transform:rotate(360deg)}}.detected{background:#f3faf7;border:1.5px solid #9bd5bd;border-radius:12px;margin:22px 0;padding:18px}.detected dl{grid-template-columns:2fr repeat(3,1fr);gap:12px;margin:13px 0;display:grid}.detected dl div{min-width:0}.detected dt{color:var(--muted);text-transform:uppercase;letter-spacing:.05em;font-size:10px;font-weight:800}.detected dd{color:var(--navy);overflow-wrap:anywhere;margin:5px 0 0;font-weight:800}.detected small{color:var(--muted)}input[readonly]{color:#43515b;background:#eef3f6}.photo-tip{border-left:4px solid var(--blue);color:var(--navy);background:#eef7fd;border-radius:7px;margin:4px 0 12px;padding:12px 14px;font-size:14px;line-height:1.45}@media (max-width:640px){.detected dl{grid-template-columns:1fr 1fr}.detected dl div:first-child{grid-column:1/-1}.detection-actions{flex-direction:column}.detection-actions button{width:100%}}.card:has(.vehicle-confirm)>.actions>.primary{display:none}.submission-problems{color:#7a271a;background:#fff5f3;border:1px solid #efb4ae;border-radius:10px;margin-top:22px;padding:16px}.submission-problems ul{margin:12px 0 0;padding-left:22px;list-style:outside}.submission-problems li{justify-content:space-between;align-items:center;gap:12px;margin:9px 0;display:flex}.submission-problems button{color:#7a271a;white-space:nowrap;background:#f4dedb;min-height:38px;padding:0 13px}@media (max-width:640px){.submission-problems li{flex-direction:column;align-items:flex-start}.submission-problems button{width:100%}}.request-head>span:first-child{flex:1;min-width:0}.request-head small{white-space:normal;line-height:1.45}.request-head .status{flex:none;margin-left:14px}@media (max-width:640px){.request-head{flex-wrap:wrap}.request-head .status{margin-left:0}}.language-selector{text-align:center;border:1px solid var(--line);background:#fff;border-radius:14px;margin:4px auto 22px;padding:14px 20px;box-shadow:0 6px 20px #102a430d}.language-options{justify-content:center;gap:12px;display:flex}.language-options button{width:min(210px,42%);min-height:58px;color:var(--navy);box-shadow:none;background:#f3f7fa;border:2px solid #b7c9d5;border-radius:11px;padding:10px 24px;font-size:17px}.language-options button:hover{border-color:var(--blue);background:#eef7fd}.language-options button[aria-pressed=true]{background:var(--blue);border-color:var(--blue);color:#fff;box-shadow:0 4px 12px #1769aa35}.language-options button[aria-pressed=true]:before{content:"✓ ";font-weight:900}.brand-es,html[data-intake-language=es] .brand-en{display:none}html[data-intake-language=es] .brand-es{display:block}@media (max-width:440px){.language-selector{margin-bottom:18px;padding:16px}.language-options{flex-direction:column}.language-options button{width:100%}}.site-header{height:auto;min-height:108px;padding:8px max(14px,50vw - 360px)}.brand{gap:14px;max-width:100%}.brand-image{border-radius:10px;flex:none;width:180px;height:auto;display:block}.header-tagline{color:var(--navy);max-width:260px;font-size:18px;font-weight:800;line-height:1.2}.header-tagline-en,.header-tagline-es{display:block}.header-tagline-es,html[data-intake-language=es] .header-tagline-en{display:none}html[data-intake-language=es] .header-tagline-es{display:block}@media (max-width:640px){.site-header{height:auto;min-height:76px;padding:8px 14px}.brand{gap:10px}.brand-image{border-radius:7px;width:112px}.header-tagline{max-width:180px;font-size:14px}}@media (max-width:360px){.brand-image{width:96px}.header-tagline{font-size:13px}}.admin-filters{border:1px solid var(--line);background:#fff;border-radius:14px;grid-template-columns:2fr repeat(3,1fr);gap:12px;margin:24px 0;padding:18px;display:grid}.admin-filters label,.admin-action-form label{color:var(--navy);flex-direction:column;gap:6px;font-size:12px;font-weight:700;display:flex}.admin-filters input,.admin-filters select{min-height:44px;padding:9px}.filter-search{grid-column:span 2}.filter-actions{align-items:flex-end;gap:8px;display:flex}.filter-actions button,.filter-actions a{min-height:44px}.request-badges{flex-wrap:wrap;gap:6px;margin-top:7px;display:flex}.request-badges em{color:#765400;background:#fff3d4;border-radius:14px;padding:5px 8px;font-size:11px;font-style:normal;font-weight:750}.admin-pagination{justify-content:center;align-items:center;gap:14px;margin-top:22px;display:flex}.admin-pagination .disabled{pointer-events:none;opacity:.45}.admin-operations{grid-template-columns:1fr 1fr;gap:16px;margin-bottom:16px;display:grid}.admin-operations>div{border:1px solid var(--line);background:#fff;border-radius:14px;padding:22px}.admin-operations h2{color:var(--navy);margin:0 0 14px;font-size:18px}.admin-action-form{gap:12px;display:grid}.admin-action-form textarea,.admin-action-form select{min-height:44px}.admin-action-form small{color:var(--muted)}.admin-action-form button{justify-self:start}.archive-button{color:#fff;background:#8b2f27}.admin-wide{grid-column:1/-1}.prior-history,.note-list{gap:10px;display:grid}.prior-history a,.note-list article{border:1px solid var(--line);color:var(--ink);border-radius:9px;flex-direction:column;gap:4px;padding:13px;text-decoration:none;display:flex}.prior-history a:hover{border-color:var(--blue)}.prior-history span,.prior-history small,.note-list small{color:var(--muted)}.note-list{margin-top:16px}.note-list p{white-space:pre-wrap;overflow-wrap:anywhere;margin:0}@media (max-width:800px){.admin-filters{grid-template-columns:1fr 1fr}.filter-search{grid-column:1/-1}.admin-operations{grid-template-columns:1fr}}@media (max-width:520px){.admin-filters{grid-template-columns:1fr}.filter-search{grid-column:auto}.filter-actions{flex-direction:column;align-items:stretch}.filter-actions>*{justify-content:center}.admin-pagination{justify-content:space-between}.admin-pagination span{font-size:12px}}